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Highfield Level 2 Award in Health & Safety in the Workplace (RQF)

By Classroom Training, Health & Safety

Highfield Level 2 Award in Health & Safety in the Workplace (RQF)

Essential training for anyone working in a role with health and safety responsibilities.

Essential training for anyone working in a role with health and safety responsibilities

This one-day accredited qualification provides learners with a clear understanding of health and safety principles, workplace hazards, and accident prevention.

It’s suitable for all staff, regardless of industry, and helps employers demonstrate compliance with the Health and Safety at Work Act 1974. Learners gain the practical knowledge needed to identify risks, take action, and maintain a safer working environment.

Course Details

  • Duration: 1 day (6 hours minimum)
  • Awarding Body: Highfield Qualifications

Assessment

  • Multiple-choice examination
  • Certification validity: 3 years

Core principles of workplace health and safety

Through interactive discussions and real-world examples, learners develop the confidence to spot hazards, take preventative action, and understand their own responsibilities at work.

Key topics include:
• The importance of health and safety in the workplace
• Employer and employee responsibilities under UK law
• Common workplace hazards and how to control them
• Risk assessment and accident prevention
• Fire safety, manual handling, and ergonomics
• Reporting and recording incidents and near misses

Assessment: Multiple-choice examination
Certification validity: 3 years

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Training that builds safer workplaces and stronger teams

This course focuses on the everyday safety challenges employees face — from slips, trips, and manual handling to fire prevention and hazard spotting. By improving awareness and accountability, it helps create a proactive safety culture that reduces incidents and improves confidence at all levels.

Why choose Influence 360 for your Health & Safety training

• Accredited by Highfield Qualifications
• Delivered by qualified trainers with real workplace experience
• Practical, engaging delivery — not just theory
• Flexible on-site or classroom sessions
• Aligned with current UK legislation and best practice

Learn in the format that suits your operation

We can deliver this course in-person at your workplace, at our Newcastle venue, or as part of a blended training package. Perfect for organisations wanting to train teams together or refresh essential compliance skills.

Delivery options:
• 1-day classroom training (on-site or Newcastle)
• Group and individual bookings available
• Optional blended format with online pre-learning

Book This Course
October 16, 2025
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🍽️ Highfield Level 4 Award in Managing Food Safety in Catering (RQF)

By Classroom Training, Food Safety

Highfield Level 4 Award in Managing Food Safety in Catering (RQF)

The highest level food safety qualification for catering managers, trainers, and compliance professionals.

The highest level food safety qualification for catering managers, trainers, and compliance professionals

This five-day qualification is designed for senior managers, trainers, and those responsible for developing and implementing food safety management systems. It provides an in-depth understanding of food safety legislation, microbiology, contamination control, hazard analysis, and advanced HACCP principles — ensuring learners can manage, audit, and maintain the highest standards of safety and hygiene across complex catering operations.

This course is ideal for:
* Business owners and senior managers
* Food safety trainers and auditors
* Quality assurance or compliance officers
* Anyone responsible for large-scale or multi-site operations

Course Details

  • Duration: 5 days (minimum 40 hours)
  • Awarding Body: Highfield Qualifications

Assessment

  • Written examination and case study-based assignments
  • Certification validity: 5 years

Expert-level food safety knowledge for leadership and compliance roles

Learners will develop a detailed understanding of the scientific, legal, and management aspects of food safety. They’ll learn how to implement, monitor, and continually improve food safety management systems in line with current UK and EU regulations.

Key topics include:
• Food safety management and audit systems
• The role of management in maintaining standards
• Food microbiology and controlling contamination
• Cleaning, disinfection, and environmental hygiene
• Food safety legislation and enforcement frameworks
• Developing and implementing HACCP-based systems
• Risk assessment and due diligence
• Training, supervising, and motivating staff
• Designing and maintaining hygienic premises and equipment

Assessment: Written examination and case study-based assignments
Certification validity: 5 years (requalification recommended)

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Training that shapes leaders in food safety management

This advanced course equips learners to take full responsibility for food safety strategy, documentation, and team performance. It’s designed to build confidence in managing audits, liaising with enforcement officers, and leading internal compliance processes across multiple sites or departments.

Why choose Influence 360 for your Food Safety Level 4 qualification

• Accredited by Highfield Qualifications (RQF)
• Delivered by experienced consultants and trainers with senior hospitality backgrounds
• Deep, technical understanding of legislation and food microbiology
• Real-world context with sector-specific examples
• Perfect preparation for trainers, auditors, and senior compliance managers

Advanced training, delivered your way

We offer this course as a full five-day classroom qualification or a modular blended option for busy professionals. Training can be delivered on-site at your premises, across multiple sessions, or hosted at our Newcastle training venue.

Delivery options:
• 5-day classroom course (intensive)
• Modular blended delivery (online theory + classroom workshops)
• Group or one-to-one executive training available

Book This Course
October 16, 2025
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🍽️ Highfield Level 3 Award in Food Safety for Catering (RQF)

By Classroom Training, Food Safety

Highfield Level 3 Award in Food Safety for Catering (RQF)

Advanced food safety qualification for supervisors and managers in catering and hospitality.

Advanced food safety qualification for supervisors and managers in catering and hospitality

This comprehensive three-day qualification is designed for supervisors, managers, and head chefs who are responsible for food safety within their business. It provides a deeper understanding of food hygiene principles, HACCP-based systems, and how to manage and maintain food safety standards in the workplace.

Learners will develop the confidence and competence to implement effective food safety management, monitor practices, and lead teams to maintain compliance with current legislation.

Course Details

  • Duration: 3 days (18 hours total)
  • Awarding Body: Highfield Qualifications

Assessment

  • Multiple-choice and written examination
  • Certification validity: 3 years

Advanced knowledge to manage food safety effectively

This Level 3 qualification focuses on the supervisory aspects of food safety, equipping learners with the skills to train staff, oversee procedures, and ensure consistent standards across their organisation.

Key topics include:
• The role of the supervisor in maintaining food safety
• Implementing and monitoring HACCP systems
• Understanding microbiological, chemical, and physical hazards
• Temperature control and safe storage practices
• Personal hygiene, cleaning, and disinfection procedures
• Pest control and waste management
• Food safety legislation and enforcement
• Managing documentation and due diligence records

Assessment: Multiple-choice and written examination
Certification validity: 3 years (requalification recommended after expiry)

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Training that empowers leaders to set the standard

Food safety depends on leadership. This qualification gives supervisors the tools to identify risks, train their staff, and maintain compliance in fast-paced catering environments. Real-world case studies and group discussions ensure that learners can relate theory to practical workplace examples, from kitchens and care homes to large hospitality venues.

Why choose Influence 360 for your Food Safety Level 3 training

• Accredited by Highfield Qualifications
• Delivered by trainers with real-world hospitality and catering experience
• Blends technical knowledge with practical leadership focus
• Ideal for supervisors, chefs, and compliance officers
• Fully compliant with UK legislation and environmental health standards

Flexible delivery designed for your operation

This qualification can be completed as an intensive three-day classroom course or through a blended format that combines e-learning with practical, in-person sessions. We can deliver training on-site at your venue or host your team at our Newcastle training facility.

Delivery options:
• 3-day classroom course (on-site or at our venue)
• Blended delivery (online theory + classroom assessment)
• Group and individual bookings available

Book This Course
October 16, 2025
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🍽️Highfield Level 2 Award in Food Safety for Catering (RQF)

By Classroom Training, Food Safety

Highfield Level 2 Award in Food Safety for Catering (RQF)

Essential food hygiene training for anyone who prepares, serves, or handles food.

Essential food hygiene training for anyone who prepares, serves, or handles food

This one-day accredited course provides food handlers with the knowledge and confidence to maintain high standards of food safety and hygiene in any catering or hospitality environment.

Designed for chefs, kitchen staff, care workers, school teams, and anyone involved in food preparation, it covers the key principles that prevent contamination, protect customers, and ensure compliance with UK food safety law.

Course Details

  • Duration: 1 day (minimum 6 hours)
  • Awarding Body: Highfield Qualifications

Assessment

  • Multiple-choice exam (in-person or e-assessment)
  • Certification validity: 3 years

Core skills and knowledge for safe food handling

Learners will gain a clear understanding of how to work safely with food, recognise potential hazards, and follow best practice for hygiene and cleanliness.

Key topics include:
• The importance of personal hygiene in food handling
• Cleaning, disinfection, and waste management
• Controlling contamination and allergens
• Temperature control and storage
• Food preparation, cooking, and hot holding
• Legal duties and documentation for compliance

Assessment: Multiple-choice exam (in-person or e-assessment)
Certification validity: 3 years

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Practical training that's relevant to your workplace

This course focuses on the real-life challenges that catering and hospitality teams face every day — from managing allergens to avoiding cross-contamination during busy service. Through discussion and practical examples, learners build skills they can apply immediately in their own kitchens and work areas.

Why choose Influence 360 Training & Consultancy for Food Safety

• Accredited by Highfield Qualifications
• Practical focus on real food service environments
• Flexible delivery at your site or our Newcastle venue
• Experienced tutors with hospitality and catering backgrounds
• Compliant with all environmental health and audit standards

Learn in the format that fits your team

The course can be delivered as a full-day classroom session or taken online through our Qualify at Home option for individuals or small teams.

Delivery options:
• 1-day classroom course (on-site or at our venue)
• Remote e-assessment option
• Group and individual bookings available

Book This Course
October 7, 2025
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💬 Highfield Level 2 Award in Introduction to First Aid for Mental Health (RQF)

By Classroom Training, Mental Health

Highfield Level 2 Award in Introduction to Mental Health Awareness (RQF)

Develop awareness and understanding of mental health and wellbeing.

Develop awareness and understanding of mental health and wellbeing

This one-day qualification helps learners develop a clearer understanding of mental health, mental ill health, and personal wellbeing — and how these affect individuals and workplaces.

Designed for anyone who wants to promote positive mental health or build a more supportive environment at work, this course encourages reflection, empathy, and confidence when discussing mental health.

Course Details

  • Duration: 1 day
  • Awarding Body: Highfield Qualifications

Assessment

  • Multiple-Choice Knowledge Test

Understand, recognise, and support mental wellbeing

The course combines theory, discussion, and reflection to help learners build confidence when talking about mental health.

Key topics include:
• What is mental health and mental ill health?
• Common mental health conditions
• How mental ill health affects individuals
• The mental health continuum
• Promoting wellbeing and self-care
• Understanding how to support colleagues and create open conversations

Certification validity: Lifetime awareness certification (no expiry).

Book This Course

Training designed to make mental health approachable

This course helps employees and employers talk more confidently about mental health, reduce stigma, and recognise when to seek further support. It’s ideal for organisations that want to raise awareness and start the conversation about wellbeing in the workplace.

Why choose Influence 360 Training & Consultancy for Mental Health Awareness

• Accredited by Highfield Qualifications
• Simple, open delivery with discussion-based learning
• Ideal for all staff levels
• Delivered in a safe, supportive environment
• Available for individuals or team sessions

Learn in the format that suits you

We offer this course as a one-day classroom session or as part of a blended learning package. It’s perfect for in-house wellbeing days, HR training programmes, or personal development.

Delivery options:
• 1-day classroom course
• Group on-site training
• Blended or virtual session (on request)

Book This Course
October 7, 2025
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🧠 Highfield Level 2 Award in Introduction to Mental Health Awareness (RQF)

By Classroom Training, Mental Health

Highfield Level 2 Award in Introduction to Mental Health Awareness (RQF)

Develop awareness and understanding of mental health and wellbeing.

Develop awareness and understanding of mental health and wellbeing

This one-day qualification helps learners develop a clearer understanding of mental health, mental ill health, and personal wellbeing — and how these affect individuals and workplaces.

Designed for anyone who wants to promote positive mental health or build a more supportive environment at work, this course encourages reflection, empathy, and confidence when discussing mental health.

Course Details

  • Duration: 1 day
  • Awarding Body: Highfield Qualifications

Assessment

  • Multiple-Choice Knowledge Test

Understand, recognise, and support mental wellbeing

The course combines theory, discussion, and reflection to help learners build confidence when talking about mental health.

Key topics include:
• What is mental health and mental ill health?
• Common mental health conditions
• How mental ill health affects individuals
• The mental health continuum
• Promoting wellbeing and self-care
• Understanding how to support colleagues and create open conversations

Certification validity: Lifetime awareness certification (no expiry).

Book This Course

Training designed to make mental health approachable

This course helps employees and employers talk more confidently about mental health, reduce stigma, and recognise when to seek further support. It’s ideal for organisations that want to raise awareness and start the conversation about wellbeing in the workplace.

Why choose Influence 360 Training & Consultancy for Mental Health Awareness

• Accredited by Highfield Qualifications
• Simple, open delivery with discussion-based learning
• Ideal for all staff levels
• Delivered in a safe, supportive environment
• Available for individuals or team sessions

Learn in the format that suits you

We offer this course as a one-day classroom session or as part of a blended learning package. It’s perfect for in-house wellbeing days, HR training programmes, or personal development.

Delivery options:
• 1-day classroom course
• Group on-site training
• Blended or virtual session (on request)

Book This Course
October 7, 2025
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🫁 Basic Life Support (Refresher)

By Classroom Training, First Aid

Basic Life Support (Refresher)

Refresh and maintain essential life-saving skills with hands-on, practical training.

Reinforce essential life support skills

This half-day refresher course is designed to reinforce core life support skills, ensuring learners remain confident, current, and capable of responding to emergencies.

It’s ideal for those who have already completed a First Aid qualification and need to update or refresh their knowledge — particularly valuable for professionals in healthcare, education, and care settings. Training is focused, practical, and delivered in an engaging format to keep vital first aid responses sharp and effective.

Course Details

  • Duration: ½ day
  • Accreditation: Non-accredited refresher training
  • Recommended annual refresher

Assessment

  • Continuous Trainer Observation
  • Feedback

Revise and reinforce the fundamentals of life support

Learners will refresh their understanding of the primary survey and practice essential life-saving procedures through demonstration and scenario-based exercises.

Key topics include:
• Conducting a primary survey
• CPR and AED use
• Dealing with choking casualties
• Recovery position and airway management
• Recognising and responding to stroke
• Maintaining confidence to act under pressure

Assessment: Continuous trainer observation and feedback
Certification validity: Recommended annual refresher (to maintain skills between requalifications)

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Focused, practical refresher training that builds lasting confidence

Delivered by experienced trainers, this short course revisits the essential life support procedures most commonly required in real emergencies. It’s fast-paced but supportive, giving learners a safe space to rebuild confidence and stay up to date with current best practices.

Why choose Influence 360 Training & Consultancy for your refresher training?

• Practical and hands-on: Realistic scenarios and demonstrations.
• Experienced tutors: Delivered by qualified instructors with healthcare experience.
• Flexible and accessible: Ideal for individuals or workplace teams.
• Confidence that lasts: Reinforces core life-saving skills.
• Perfect top-up: Keeps teams compliant between full requalification cycles.

Simple, flexible delivery to fit your schedule

Our Basic Life Support refresher can be delivered on-site at your workplace or at our Newcastle training venue. It’s perfect for short staff sessions, inset days, or small group refreshers.

Delivery options:
• Half-day on-site session
• Local classroom delivery (Jesmond / Newcastle)
• Group and individual bookings available

Book This Course
October 6, 2025
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Emergency First Aid at Work for the Care Sector (Non-Accredited)

By Classroom Training, First Aid

Emergency First Aid at Work for the Care Sector

Practical, sector-specific first aid training designed for care professionals.

Practical first aid for health and social care settings

This one-day course has been created specifically for those working in health and social care settings who need practical first aid skills that reflect real workplace challenges.

It follows the same principles as the Highfield Level 3 Emergency First Aid at Work course, but adds a strong focus on care-specific scenarios and patient considerations such as DNR, head injuries, and cardiac emergencies. Perfect for carers, support workers, and care home staff who want to build confidence when responding to incidents involving residents or service users.

Course Details

  • Duration: 1 day
  • Accreditation: Non-accredited (sector-specific training)
  • Recommended refresh every 3 years

Assessment

  • Practical Demonstration
  • Trainer Feedback

Realistic first aid skills for care environments

Learners will develop the knowledge and confidence to respond to the most common medical emergencies within a care or residential setting.

Key topics include:
• Assessing incidents and prioritising care
• CPR and AED use
• Managing choking, bleeding, and burns
• Treating hypovolaemic shock
• Understanding and responding to stroke and heart attack
• Managing head injuries
• DNR awareness and respectful response
• Communicating with colleagues and emergency services

Assessment: Practical demonstration and trainer feedback
Certification validity: Recommended refresh every 3 years

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Built around real care scenarios

Every session includes realistic examples drawn from health and social care practice — from responding to cardiac arrest to managing falls and mobility-related injuries. The focus is always on calm, confident, and compassionate care that maintains patient dignity and safety.

Why choose Influence 360 Training & Consultancy for Care Sector First Aid?

• Tailored for care: Designed specifically for health and social care professionals.
• Hands-on delivery: Learn through realistic demonstrations and discussion.
• Experienced trainers: Led by qualified tutors with real-world care experience.
• Flexible and supportive: Ideal for small teams or full-home group sessions.
• Confidence through practice: Build assurance to handle sensitive emergencies.

Flexible training to fit your team's routine

We can deliver this course on-site within your care home, supported housing, or training facility, making it easy to train staff without disrupting operations.

Delivery options:
• 1-day on-site group session
• Local classroom delivery (Jesmond / Newcastle)
• Blended refresher options available

Book This Course
October 6, 2025
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🩺 Highfield Level 3 Award in Paediatric First Aid (RQF)

By Classroom Training, First Aid

Highfield Level 3 Award in Paediatric First Aid (RQF)

Specialist first aid training for those who care for infants and children.

Essential first aid for those caring for infants and children

This comprehensive qualification is designed for anyone responsible for the welfare of infants and children, including early years practitioners, nursery staff, teachers, childminders, and support workers.

It meets the Early Years Foundation Stage (EYFS) and Ofsted requirements for paediatric first aid, ensuring that learners have the essential knowledge and skills to respond confidently to medical emergencies involving children.

Course Details

  • Duration: 2 days (12 hours)
  • Awarding Body: Highfield Qualifications
  • EYFS & Ofsted Compliant
  • Classroom or Blended
  • Valid for 3 years

Assessment

  • Practical Demonstration
  • Multiple-Choice Knowledge Test

What You’ll Learn

Learners will gain the confidence to handle a wide range of medical situations involving babies and children, from everyday incidents to life-threatening emergencies.

Key topics include:
• The roles and responsibilities of a paediatric first aider
• Assessing an emergency situation and prioritising action
• Providing first aid for unresponsive infants and children
• Performing CPR and using an AED
• Managing choking, bleeding, burns, and fractures
• Recognising and responding to shock and anaphylaxis
• Caring for head and spinal injuries
• Understanding childhood illnesses and infection control

Certification validity: 3 years (renewal required after expiry)

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Real-World Context

Training built around real childcare and education settings.

Our paediatric courses are delivered by experienced trainers who understand the pressures and responsibilities of childcare roles. Each session combines hands-on practice, realistic scenarios, and clear guidance, ensuring learners can stay calm and effective in emergencies involving children.

Why Choose Influence 360 Training & Consultancy

Why choose Influence 360 Training & Consultancyfor Paediatric First Aid?

• EYFS & Ofsted compliant: Meets all statutory childcare requirements.
• Engaging delivery: Realistic demonstrations and supportive, confidence-building teaching.
• Accredited & trusted: Certified through Highfield Qualifications.
• Flexible options: Blended learning available to reduce classroom time.
• Practical focus: Hands-on experience to prepare you for real-life situations.

Flexible Delivery Options

Flexible delivery designed for childcare professionals.

Our Paediatric First Aid course can be completed entirely in the classroom or through a blended format — allowing learners to complete e-learning first, followed by one intensive, practical day in person. This helps minimise disruption while maintaining full compliance and accreditation.

Delivery options:
• 2-day classroom course
• 1-day classroom + 1-day e-learning (blended)
• On-site delivery for nurseries, schools, and childminders

Book This Course
October 6, 2025
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Highfield Level 3 Award in Emergency First Aid at Work (RQF)

By Classroom Training, First Aid

Highfield Level 3 Award in Emergency First Aid at Work (RQF)

Gain the essential skills and confidence to act fast in a first aid emergency.

Essential emergency first aid skills for the workplace

This qualification is designed for anyone who needs to become an emergency first aider in the workplace. It meets the requirements set out by the Health and Safety Executive (HSE) and provides learners with the knowledge and practical skills to handle the most common first aid situations.

Whether you’re in an office, school, warehouse, or care environment, this one-day course gives you the tools to make a difference when it matters most.

Course Details

  • Duration: 1 day (7 hours)
  • Awarding Body: Highfield Qualifications
  • Classroom or Blended
  • HSE Compliant

Assessment

  • Practical Demonstration
  • Multiple-Choice Exam

What You’ll Learn

Learners will gain a clear understanding of how to assess an incident, respond effectively, and provide immediate care until professional help arrives.

Key topics include:
• Roles and responsibilities of a first aider
• Assessing an emergency situation
• Administering CPR and using an AED
• Providing first aid to a casualty who is choking
• Treating bleeding, burns, and shock
• Managing minor injuries

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Real-World Context

Training that reflects real workplace scenarios.

Our classroom delivery combines hands-on demonstrations with realistic scenarios to make sure every learner can apply their knowledge in real life. From CPR and AED use to managing shock or choking, the course is designed to build practical confidence and awareness under pressure.

Why Choose Influence 360 Training & Consultancy

Why choose Influence 360 Training & Consultancy for your Emergency First Aid course?

• Engaging & practical: Delivered through real scenarios and demonstrations.
• Accredited & trusted: Fully certified by Highfield Qualifications.
• Flexible options: Available as classroom or blended learning.
• Tailored to your business: Adapted to your workplace risks and needs.
• Confidence that lasts: Build real-world skills that prepare you to respond effectively in an emergency.

Flexible Delivery Options

Flexible delivery to suit your schedule.

Choose between classroom-based or blended delivery. Our blended learning format combines online pre-learning with a shorter face-to-face session, helping minimise disruption to your working day while maintaining full accreditation.

Delivery options:
• 1-day classroom course
• Half-day classroom + e-learning module (blended)
• On-site group training available for teams

Book This Course
October 6, 2025
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